We understand that plans can change, and we will always do our best to accommodate our clients. To ensure we can offer appointments to other patients who need care, we kindly ask for at least 24 hours’ notice when cancelling or rescheduling an appointment.
Appointments cancelled or rescheduled with less than 24 hours’ notice, as well as missed appointments, will be subject to a $105.00 cancellation fee.
To reserve the appointment, we require a nonrefundable deposit of $105, which will be applied toward the examination fee. Payment can be made over the phone and should be completed as soon as possible, or no later than 48–72 hours prior to your appointment. Appointments without a deposit on file within this timeframe may be subject to cancellation.
To help us provide the best care possible for your cat, we kindly ask that you send us any previous medical records you may have prior to your appointment. If you do not have copies of the records, please let us know the names of your cat's previous veterinary clinics or hospitals, and we would be happy to request them on your behalf.
Please give us a call at (510) 530-1010 at your earliest convenience to submit the deposit and secure your appointment.